As a small business owner, negative reviews can be devastating. They can deal a major blow to your confidence and, in some cases, to your bottom line.
We invited two small business owners to the show to discuss this very topic. Wendy Hill Manson, Airbnb Superhost, and David Manson, Co-Founder of Blackrocks Brewery, discuss the impact of negative reviews on their businesses and how to deal with them.
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When was the last time you left a negative review? How about a positive review?
Please let us know in the comments below.